Consent For Business Initiated Communication Via SMS: A Brief Insight
It is always better to have a comparatively small SMS or emailing list comprised of people who are interested in your offerings, rather than a long list of people who are not committed. Rather than broadcasting thousands of messages to the ones not interested or unaware of your brand, it is far more effective if you plan to target the ones who have given their consent and shown interest in your brand. Business Initiated Communication is quite critical to both email and SMS marketing. It is focused on reaching out to people who have given their consent to receive updates from your brand. Doing so will lead to a better outcome and help you to manage your marketing expenses in a more effective manner. Customer initiated SMS like an update on the purchase details, delivery status, or loyalty point updates, as well as Multi Factor Authentication elements like One Time Password (OTP), are considered to be transactional SMS and do not require customer consent. Any SMS that promo...